Legal

Terms & Conditions

These terms govern engagements between Privateye Investigation & Consultancy Pte Ltd ("Privateye") and its clients. By instructing Privateye, you agree to the terms below.

Last updated:

Scope of engagement

Each engagement is scoped individually following the initial consultation. Fees and timelines quoted are specific to the agreed scope and may be revised if the scope changes.

Lawful conduct

Privateye conducts all investigations within the bounds of Singapore law and its Private Investigation Agency licence. Clients may not instruct Privateye to carry out unlawful acts.

No guarantee of outcome

Privateye undertakes to investigate diligently and report findings accurately, but cannot guarantee a particular outcome, as findings depend on the underlying facts of each case.

Confidentiality

Privateye treats all client information as confidential, sharing it only with investigators assigned to the relevant case, as set out in our Privacy Policy.

Limitation of liability

To the extent permitted by law, Privateye's liability in connection with an engagement is limited to the fees paid for that engagement.

Governing law

These terms are governed by the laws of Singapore.

Speak with Privateye confidentially

Privateye offers a free first consultation to understand your situation and explain suitable investigative options — before any assignment is agreed.

Request a confidential consultation